What Data We Collect and Why We Need It
We collect information in two main ways: what you give us directly when registering or contacting support, and what we record automatically as you use the platform. Registration data includes your name, email address, date of birth and contact number. When you fund your account through
-
1
Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX, we log the transaction reference, amount and method — enough to verify the transfer and credit your account wallet, nothing more. We do not store your e-wallet PIN or full bank credentials. Automatically collected data covers your
-
2
session logs, device type, browser version and approximate region. This helps us detect unusual login patterns that could signal unauthorised access, and it lets us serve the platform correctly to your screen size. We also use cookies to keep your session active so you are not
-
3
logged out mid-round. The legal basis for processing your data depends on local law and applies only where local law permits. Data we no longer need for account or compliance purposes is deleted or anonymised on a rolling schedule. If you have questions about a specific
-
4
data type, reach out through live chat or email and we will point you to the relevant retention detail.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.